Businesses today are embracing the use of Software as a Service (SaaS) due to the numerous advantages this model offers compared to self-hosted Software solutions. Microsoft Dynamics 365 is the latest cloud-hosted SaaS. It combines Microsoft’s Enterprise Resource Planning (ERP) with its Customer Relationship Management (CRM) platform to deliver the next generation business solution via the Cloud. Below are some of the features that make this product quite revolutionary.

Successful ERP-CRM integration

Most businesses have had to bear with the hustle of using separate ERP and CRM solutions, yet these are the primary systems used to generate business intelligence information. Microsoft Dynamics 365 has seamlessly unified ERP and CRM capabilities to enable access to both databases even when out of the office.


This feature is largely because the product is cloud-hosted. Staff working from remote locations can access the entire Microsoft Dynamics 365 front office tools and perform their respective tasks just like they would if they were on-site. The 24/7 technical support offered on the product means that having a lean in-house IT department won’t impede performance for staff working remotely – especially those outside the HQ time zone.

Cost Saving

Microsoft Dynamics 365 is on a subscription basis. That means your business only pays for the number of personnel subscribed to a particular service. This is remarkably cheaper than having to pay for the whole product license. You also have a free hand in adjusting your subscription as per your staffing needs and fluctuations. Get in touch with us now for more details.